Legal
Subscription terms
Overview
Softa Premium is Softa's one paid plan: a single auto-renewing annual subscription. It's sold and managed entirely through the Apple App Store or Google Play — Softa never processes your payment directly, and there is currently no way to subscribe from softa.world.
What stays free
Body Map logging and the Explore article library are free and stay free, along with basic symptom, cycle, sleep and mood logging and a single-medication therapy tracker — none of that is ever paywalled mid-log. Exporting or deleting your own data is always free too. Softa Premium unlocks the 28-day Trigger Detective challenge, the Detective's pattern report, exporting a Visit Pack for your doctor, and the multi-medication Therapy tracker (multiple medications, schedules and reminders, before/after views).
Free trial
Eligible new subscribers get a free trial before the first charge — currently 3 days. Your device's App Store or Google Play account, not Softa, decides whether you're eligible for a trial (generally: no prior trial or subscription to Softa on that account). The exact trial length and price are always shown to you before you confirm, taken live from the App Store/Google Play listing — that figure is authoritative if it ever differs from this page. If you cancel before the trial ends, you won't be charged; if you purchase a subscription outright, any unused portion of an offered trial is forfeited, where the store's own rules require that.
Price and billing
Softa Premium is $79.99/year in the United States; your store listing shows the equivalent price in your local currency, and that local price is what actually governs your purchase, not the figure on this page. You're billed the full annual price once the trial (if any) ends, and again every year after that, unless you cancel.
Payment method
Payment is charged to the Apple ID or Google Play account you used to subscribe, at the time of purchase and at each renewal. Softa never receives or stores your card number — Apple and Google handle that directly.
Auto-renewal
Your subscription auto-renews for the same one-year period unless you turn off auto-renew at least 24 hours before the current period ends. Your account is charged for renewal within the 24 hours before the current period's end. Deleting your Softa account does not cancel an active subscription or stop future charges — see "Cancelling" below.
Cancelling
Manage or cancel your subscription in your device's store account settings, not inside Softa:
- iPhone/iPad: Settings → your name → Subscriptions → Softa → Cancel Subscription. Full steps: support.apple.com/en-us/HT202039.
- Android: Google Play app → Payments & subscriptions → Subscriptions → Softa → Cancel. Full steps: support.google.com/googleplay/answer/7018481.
Cancelling stops future renewals — you keep Premium access for the rest of the period you already paid for. See our Delete account page if you also want to remove your Softa data; that's a separate action from cancelling the subscription.
Refunds
Because Apple and Google process the payment, they also handle refunds under their own policies — Softa doesn't have the ability to issue a refund directly. Apple: support.apple.com/en-us/HT204084 (Request a refund). Google: support.google.com/googleplay/answer/2479637.
Price changes
If we ever change the price of Softa Premium, we won't change what you're charged mid-period, and we'll give notice before a new price applies to your next renewal, consistent with the App Store and Google Play's own subscription-price rules. You can always cancel before a new price takes effect.
Contact
Questions about billing or your subscription: support@softa.world.
Last updated: 28 September 2026. See also Privacy policy, Terms of service, Subscription terms and Medical disclaimer.